Privacy Policy

Last updated: 01 Jan 2025

OTIVATE MEDIA PTE. LTD. ("OTIVATE MEDIA", "we", or "us") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website located at www.otivatemedia.com (the "Website").1. What Information We CollectWe collect personal information that you directly provide to us when you use the Website. This may include:Your first and/or last name
Your email address
Your location (optional)
Your phone number (optional)
Information related to any purchases you make on the Website
Information you provide when you ask for help from our customer support team or contact us through the Website, including the content of that communication
We also collect certain information automatically when you use the Website. This may include:Your IP address
The type of mobile device you are using
Platform type (like Apple iOS or Android)
Your operating system version
Your activity on the Website, such as the pages you visit and the time you spend on them
We collect this information through the use of cookies and similar technologies.2. How We Use Your InformationWe use your personal information to:Provide you with the Website and its features
Identify and authenticate your access to certain features of the Website
Improve and personalize the Website and your experience
Communicate with you about the Website and our services
Provide customer service and support
Protect the safety and security of the Website and our users
Comply with legal obligations
3. How We Share Your InformationWe may share your personal information with third-party service providers who assist us in operating the Website and delivering our services. These service providers are contractually obligated to keep your information confidential and secure.We may also share your personal information if we are required to do so by law or if we believe it is necessary to protect the safety and security of the Website or our users.We will not share your personal information with third-party advertisers for their advertising purposes without your consent.4. Your RightsYou have the right to access, correct, or delete your personal information. You can also unsubscribe from our email list at any time. To exercise any of these rights, please contact us at [email protected].5. How We Store and Safeguard Your InformationWe take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information while it is being transmitted to our Website.6. International Operations and TransfersYour personal information may be processed in countries other than your own. The privacy laws in these countries may not be as comprehensive as the laws in your own country. However, we will take steps to ensure that your personal information is treated in accordance with this Privacy Policy and applicable law.7. Children's PrivacyThe Website is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.8. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Website.9. Contact UsIf you have any questions about this Privacy Policy, please contact us at [email protected]